Where Regional Branding Goes Wrong
Where do regions go wrong when marketing their brand? By focusing on a generic, one-size fits all
brand rather than viewing their region as a portfolio of individual ones.
Most regions look to create an umbrella brand, but this
lends itself to dilution of the region’s unique characteristics. By putting all of the region’s assets
together under one brand, regions promote sameness rather than diversity. For instance the “Detroit Region” may invoke
negative images while ignoring the R&D strength of Ann Arbor, the hip
sophistication of Royal Oak or the water recreation mecca of Mount
Clemens.
Imagine Crest toothpaste, Dawn dish soap or Charmin bath
tissue all being sold under the generic Procter and Gamble (P&G) label. Each of P&G’s brands serve customers in
different ways—but all with a focus on making peoples’ lives a little
easier. So should regions focus on positioning their individual places with
specific markets or industries in a way that suits their target’s business
goals.
Like these consumer brands, places have unique
characteristics and attributes that deserve to be highlighted because of the
varying needs and interests of their target audiences. Regions are not homogenous and should not be
pasteurized through bland, generic branding.
Certainly, there is a need for an overarching brand identity
within regions. But, investment promotion
agencies need to focus more sharply on the attributes of their individual communities.
General Motors is comprised of several divisions (Buick, Cadillac and Chevy),
GMC) that each have individual models (Malibu, Cruze or Volt). Each model has its own brand as does each
division and combined, they make up the entity known as GM.
Likewise, regional economies are nothing more than the sum
of their local ones. The communities
contained within a region represent a series of products that form the regional
product line. Each deserves its own marketing strategy.
Regional groups can strengthen their area and generate more
investment opportunities by building a branding campaign that views each
community as an individual brand and has a strategy for each.
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